The Acuity DifferenceSM
“The wonderful people at Acuity are the perfect complement to their efficient, user friendly software. They are warm, intelligent folks that lend a sense of comfort and familiarity to what can at times be a complex and intense process.”
— Javier Terrero | Leader & Berkon LLP
We’ve been delighting our clients for twenty years.
Every hour of every day, we’re thinking about you. Talking about you. Working with you.
Cracking the code on that new piece of functionality that saves you time so that you can get back to what you do best.
Meet Your Client Relationship Managers
Human. Friendly. Different.
At Acuity, we’re committed to developing personal, long-term relationships with each client we serve.
As an Acuity client you can expect:
- Same day response to your inquiry
- No complicated phone trees or voice response systems
- To be on a first name basis with your client relationship manager
- Training and support well beyond initial installation – in person, when your team
- A well-versed team of former paralegals, legal assistants and billing specialists who have spent a combined 75 years in firm-side and corporate legal trenches
- Friendly, approachable associates committed to making things right